End user support is available for all Lanham supply chain solutions. If our Lanham organization did not do your original project implementation, we may need to do an analysis to determine your particular situation and project status in order to prepare the best move-forward strategy.
Because of the specialization required for Demand Planning, Lanham Associates is the only entity approved to provide end user support for our Demand Planning customers.
Immediately following Demand Planning implementation, users qualify for Lanham’s Gold Support. Under this program, specially-skilled consultants are available via phone or email for unlimited support. Gold Support is billed at a flat monthly fee, with a 12-month minimum commitment.
Support is also available on an hourly basis.
For Demand Planning training contact: